Accident just happened? Call 999 (or 112 from a mobile phone) first. We are not an emergency service.
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Get help
If you or your family have been in a road accident in Penang, contact us. We will listen and try to help you find the next step.
What we can do
- Listen to your situation with respect.
- Share general information on the steps after an accident.
- Try to connect you with organisations, charities or community groups that may be able to help.
- Point you to other sources of support we know of.
What we cannot do yet
- Give direct financial aid. We do not have funding yet.
- Give legal, medical or insurance advice. Please ask a lawyer, doctor or your insurer.
- Replace emergency services. Call 999 or 112.
What you can tell us
- Your name, or a nickname.
- Your area in Penang.
- A short summary of the situation.
- The kind of support you are looking for.
- The best way and time to reach you.
Please do not send identity card numbers, bank details or medical documents in your first message.
Frequently asked questions
Do you give financial aid?
Not at the moment. We are a new association and do not have funding yet. We can try to help you find support from others.
Is there a charge to contact you?
No. We do not charge for listening to you or sharing information.
Are you lawyers or insurance officers?
No. We do not give legal, medical or insurance advice. Please ask a lawyer, doctor or your insurer.
Is my information kept confidential?
We use your information only to help you and do not share it without your permission. See our Privacy policy for details.
How long will you take to reply?
We are volunteer-run, so replies may take a little time. In an emergency, call 999 or 112.
Do you only help in Penang?
Our focus is the state of Penang, including Seberang Perai.
How can I contribute?
We are not accepting donations yet. You can help by volunteering or by sharing our information with others.